Generations @ Work

This presentation based on Ron Zemke’s new book, Generations at Work, is a refreshingly upbeat, interactive, entertaining and unique session that provides attendees with tips, techniques, suggestions and strategies for dealing effectively with employees, managers and peers of all generational persuasions.

Today’s manager must understand the tastes, wants, needs and predilection of the four generations that populate today’s workplace if they are to succeed. Leaders at all levels need to understand generational differences that create this new diversity challenge.

Objectives

In this session participants will learn:

• The critical differences between the four generations.
• The five land mines of ignoring generational differences.
• The key motivators for each generation.
• The A.C.O.R.N. principles of cross-generational management and how to apply them in the workplace.

Abbreviated Session Outline

• The four U.S. generations and their personality profiles.
• Work styles, priorities, and managing needs of each generation.
• When, where and why generational conflict exists.
• Exemplars of mixed generational success and synergy.
• The A.C.O.R.N. Principles of cross-generational management.